Returns & Exchanges
At Hemani Herbals, we strive to ensure your complete satisfaction with our natural beauty products; however, if you are not entirely happy with your purchase, we offer a hassle-free return and exchange policy within 14 days of delivery.
Initiate Request
Contact our customer support team via email or our online portal with your order number and details of the herbal products you wish to return.
Quality Check
Ensure the items are unused, in their original packaging, and include all seals to qualify for a return due to hygiene and safety standards.
Secure Packaging
Pack the items securely in their original box to prevent damage during transit and attach the provided return shipping label to the exterior.
Refund Processing
Once our warehouse receives and inspects your return, we will process your refund or exchange within 7-10 business days back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing